FAQs
Frequently Asked Questions
1. What products do you offer?
We offer a curated collection of high-quality apparel and lifestyle items, including t-shirts, hoodies, tote bags, mugs, and hats, all designed to help you express your unique style.
2. How do I know what size to order?
Each product page includes a detailed size guide. We recommend checking the measurements to ensure the perfect fit before placing your order.
3. How long does shipping take?
Orders typically take 2–5 business days to process and are shipped shortly after. Delivery times may vary depending on your location, but we’ll always keep you updated via email.
4. Do you ship internationally?
Yes! We offer international shipping on most products. Shipping rates and delivery times will be calculated at checkout.
5. Can I return or exchange an item?
We have a 30-day return policy. Items must be unused, in original condition, and in their original packaging. Contact us first to initiate a return — we’ll guide you through the steps.
6. What should I do if my item arrives damaged or incorrect?
We’re so sorry about that! Please contact us immediately with a photo and your order number — we’ll make it right as quickly as possible.
7. How do I contact customer service?
You can reach us at [your support email]. We’re here to help and will get back to you as soon as possible.
8. Do you offer custom or personalized designs?
At the moment, we focus on our exclusive in-house designs. But stay tuned — we may open up custom options soon!
9. Will I receive a tracking number?
Yes! As soon as your order ships, you’ll receive an email with your tracking details so you can follow it every step of the way.
10. How can I stay updated on new drops and offers?
Easy! Just subscribe to our emails at the bottom of the page and be the first to know about fresh drops, exclusive discounts, and more.