Shipping policy

Welcome to JustLifted. We appreciate your support and are committed to delivering premium streetwear with exceptional service. Please review our shipping policy before placing your order.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

  • Orders placed after 3:00 PM EST begin processing the following business day.
  • During new product launches, promotions, holidays, or high-volume periods, processing may take a little longer. We appreciate your patience.


Shipping Options

Shipping rates are calculated at checkout based on your location and selected shipping method.

Standard Shipping (U.S.)

  • Estimated delivery: 3–7 business days

Expedited Shipping

  • Estimated delivery: 2–3 business days
  • Available on eligible orders.

Delivery times begin after your order has been processed, not from the date it is placed.


Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number. Tracking information may take up to 24 hours to update after the carrier receives your package.


International Shipping

JustLifted proudly ships to select international destinations.

Please note:

  • Delivery times vary by country.
  • Customers are responsible for any customs duties, import taxes, or additional fees charged by their local government.
  • International shipping costs are calculated during checkout.


Shipping Delays

While we work hard to ensure timely delivery, unexpected delays caused by weather, carrier disruptions, customs processing, or other circumstances beyond our control may occur. JustLifted is not responsible for delays once a package has been transferred to the shipping carrier.


Incorrect Shipping Address

Please verify your shipping information before completing your purchase.

If an incorrect address is provided:

  • Contact us immediately if your order has not yet shipped.
  • Once an order has shipped, we cannot guarantee address changes.
  • Orders returned due to an incorrect address may require additional shipping charges before being reshipped.


Lost or Stolen Packages

After a package has been marked as delivered by the shipping carrier, JustLifted is not responsible for lost or stolen packages.

If you believe your package is missing:

  • Check with neighbors or your local delivery office.
  • Contact the shipping carrier to file a claim.
  • Reach out to our support team, and we’ll do our best to assist you.


Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery.

Include:

  • Your order number
  • Clear photos of the damaged item(s)
  • Photos of the shipping packaging

We will review your claim and provide an appropriate resolution as quickly as possible.


Split Shipments

To ensure faster delivery, some orders containing multiple items may arrive in separate packages. If this happens, you will receive tracking information for each shipment.


Questions?

We’re here to help.

Email: justliftedalways@gmail.com

Thank you for supporting JustLifted.

JustLifted
Elevate Your Mind. Elevate Your Style.